Privacy Policy
Last updated: 13 September 2026
Scientific AI Ltd (“Scientific AI”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, purchase or download our products, use our WordPress plugins, contact us, or connect third-party services through our products.
1. Who We Are
Scientific AI Ltd develops WordPress plugins and related software and services.
Website: scientificai.co.uk
Company: Scientific AI Ltd
Contact: scientificailtd@gmail.com
For questions about this Privacy Policy or your personal data, please contact us using the email address above.
2. Information We May Collect
Depending on how you use our website and products, we may collect information including:
- Your name and email address.
- Billing and order information.
- Account and licence information.
- Website/domain information associated with a software licence.
- Messages you send to us for support.
- Technical information such as browser type, IP address, device information and website activity.
- Information necessary to provide plugin functionality that you choose to enable.
- Information received from third-party services that you explicitly connect to our products.
Payment information may be processed by our payment providers. Scientific AI does not necessarily receive or store your complete payment card details.
3. WordPress Plugins
Scientific AI develops WordPress plugins that may interact with your WordPress website and external services.
Depending on the plugin and features you enable, a plugin may process information such as:
- WordPress posts, pages and products.
- Titles, descriptions, images and other content.
- SEO information and keywords.
- Website URLs.
- Plugin settings.
- Licence information.
- Content selected for publication to third-party services.
We only use this information as necessary to provide the functionality requested by you.
4. Artificial Intelligence and External APIs
Some Scientific AI plugins may connect to artificial intelligence providers or other external APIs.
When you enable such functionality, information necessary to complete your request may be transmitted to the relevant third-party service.
For example, content, keywords, prompts, product information or images may be transmitted to an AI provider to generate or analyse content.
Your use of an external service is also subject to that provider’s privacy policy and terms.
5. Social Media Connections
Scientific AI products may allow you to connect social-media accounts or pages, including services such as Facebook, Instagram, LinkedIn, Pinterest, TikTok, Bluesky and other supported platforms.
When you choose to connect a social-media service, we may process information provided by that platform that is necessary to provide the requested functionality. This may include:
- Account or Page identifiers.
- Account or Page names.
- Access tokens or authorization credentials.
- Connected business accounts.
- Content selected for publication.
- Information required to publish or manage posts.
We use this information only to provide the social publishing features you have requested.
Connecting a social-media account is optional.
Scientific AI does not sell social-media account information or access tokens.
6. Facebook and Instagram Data
Where our products interact with Meta services, including Facebook and Instagram, information is processed according to the permissions you grant when connecting your account.
Depending on the features enabled, this may include permission to identify Pages you manage and publish content to Pages or connected professional Instagram accounts.
Scientific AI will not publish content to your social-media accounts unless this functionality has been initiated or enabled by you.
You can disconnect an account through the relevant Scientific AI plugin where this functionality is available or revoke Scientific AI’s access through the relevant social-media platform.
7. How We Use Your Information
We may use personal information to:
- Provide and maintain our website and plugins.
- Process orders and provide downloads.
- Activate and manage software licences.
- Provide customer support.
- Authenticate connections to third-party services.
- Perform functions you request through our plugins.
- Improve the reliability and security of our products.
- Prevent fraud and misuse.
- Meet legal, accounting and regulatory obligations.
We do not sell your personal information.
8. Legal Basis for Processing
Where UK or European data-protection law applies, we process personal information where there is an appropriate legal basis, including:
Contract: when processing is necessary to provide a product or service you purchased or requested.
Consent: where you have chosen to connect a service or otherwise consented to processing.
Legitimate interests: where necessary to operate, secure and improve our business and services, provided those interests do not override your rights.
Legal obligations: where information must be processed or retained to comply with applicable law.
9. Cookies
Our website may use cookies and similar technologies for essential website functionality, account sessions, shopping functionality, security, analytics and other features.
Where legally required, non-essential cookies will only be used after obtaining appropriate consent.
10. WooCommerce and Purchases
Our website uses WooCommerce to provide online shopping functionality.
When you make a purchase, information necessary to process and maintain your order may be collected, including your name, email address, billing details, order information and related transaction information.
We retain order records where necessary for customer service, accounting, taxation, fraud prevention and legal compliance.
11. Data Sharing
We may share information with service providers where necessary to operate our business or provide functionality requested by you.
These may include:
- Website hosting providers.
- Payment processors.
- Email providers.
- Analytics and security providers.
- AI/API providers selected or configured for plugin functionality.
- Social-media platforms you choose to connect.
- Software infrastructure and licensing providers.
We may also disclose information where required by law.
12. International Data Transfers
Some service providers and third-party platforms may process information outside the United Kingdom or European Economic Area.
Where required, appropriate safeguards will be used for international transfers of personal information.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by law.
The appropriate retention period depends on the type of information and why it is being processed.
14. Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss or misuse.
However, no internet-based service or method of electronic storage can guarantee absolute security.
15. Your Data Protection Rights
Depending on where you live, you may have rights relating to your personal information, including the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your information.
- Request restriction of processing.
- Object to certain processing.
- Request data portability where applicable.
- Withdraw consent where processing relies on consent.
To exercise your rights, contact scientificailtd@gmail.com.
We may need to verify your identity before completing certain requests.
16. Deleting Your Data
You may request deletion of personal information held by Scientific AI by contacting:
Please include sufficient information for us to identify the relevant account, order or service.
Where a social-media account has been connected to a Scientific AI product, you may also revoke access directly through the privacy, security, business integration or connected-app settings provided by that social-media platform.
Certain information may need to be retained where required for legal, taxation, fraud-prevention or legitimate record-keeping purposes.
17. Children’s Privacy
Our products and services are intended for businesses, website owners and other users capable of entering into the relevant agreements. They are not specifically directed toward children.
We do not knowingly collect personal information from children where doing so would violate applicable law.
18. Third-Party Websites and Services
Our website and plugins may contain links to or integrate with third-party services.
Scientific AI is not responsible for the privacy practices of third parties. You should review the privacy policies of services you choose to use or connect.
19. Changes to This Privacy Policy
We may update this Privacy Policy when our products, services, legal requirements or data-processing practices change.
The latest version will be published on this website with an updated revision date.
20. Contact Us
For privacy questions, data-access requests or deletion requests, contact:
Scientific AI Ltd
Website: scientificai.co.uk
Email: scientificailtd@gmail.com